The highest possible machine availability - that is the objective of every production manager. Our powerful service package provides you with support at every level in order to ensure we achieve this objective.
PURELOOP belongs to the EREMA Group, the world leader in plastic recycling machines, technologies and equipment.
As a customer of PURELOOP you benefit from the group’ strength.
Phone.: +43 732 3190 5300
Web: bluport.erema.at
E-mail: service@erema.at
Emergency hotline
for urgent cases outside our normal working hours
Friday: 13:00 - 18:00 (CET)
Saturday: 08:00 - 18:00 (CET)
Support and advice over the phone
Preventive maintenance on site
Process support following material changes
Training for your employees
Online support for the people operating your PURELOOP plastic recycling equipment
Simple and fast problem solving
Preventive maintenance prevents downtime
Fastest possible spare parts delivery
Here are our contact details as well as our on-call service times for urgent cases outside our office hours.
The BluPort® online platform provides a user-friendly overview of our practical service and data dashboard apps. In the integrated webshop for spare parts you can order all parts for your plastic recycling equipment. In doing so, you will immediately receive information about price and delivery time.
Opened in 2021, you can test our plastic recycling equipment in Austria and the USA. You can find more information about our test centers here.